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| About Us |
American Chair Store is a family owned business located in the Midwest. We
welcome your feedback and suggestions on our website, and the products we offer.
We have customer pickup at 6837 Lake Michigan Drive, Allendale, Michigan.
We only offer Saturday pickup please call ahead.
We do not adjust any orders without contacting you.
We do not ship without payment unless credit has been established.
Because of high demand for our towels, we do run out of product occasionally, and
this might cause a delay in shipping, so please plan accordingly.
We primarily ship FedEx ground. If you would like your order sent via the US postal
system, use the comments section to let us know, or call our toll free telephone
number. We watch every order if we can ship your order with less cost we will and
credit you the difference.
American Chair sends out email confirmations and updates. Due to various reasons
(spam filters etc.), our email's don't always make it to the buyer. We try our best to
keep you in the loop concerning your order. If you are not comfortable using a credit card
online, please call us to fulfill your order.
All products are sold at the lowest price possible. If you have a large project (wedding
fund raising event) would like us to place a bid, please call or email us.
If you send us a picture and a testimonial, and if we use it on our website, we will
send you a care package of different towels to try for free. If you have a blog and put
a link to our store with some comments about our products we will send a care package
of different towels for you to try for free. Please email us for more information.
Your Satisfaction is 100% Guaranteed. Return your merchandise for a full refund if
you are not happy with the product for any reason.
Are our towels USA made?
This is really important to many consumers for both quality and keeping the
work at home. We search for the best made product and try to purchase USA first. We
search out the factories the big box stores have forgot about. If we can not find the quality
we need then we go offshore. We are not trying to make a quick buck and buy imports then
resell them to you. ACS has added value in everything we sell. We find the products that are
hard to get and inspect them before they ship. Every item if its domestic or import we
inspect. This takes labor at our facility. That is what you are paying for, we make sure there
are no defects we inspect everything we sell. We guarantee every product.
When we use the term "American Flour Sack Towel" what we are saying is, this is a
traditional American flour sack towel. The same type of product that was cut from feed and
flour sacks that American consumers used decades ago. They made dresses,sheets even
underwear! Plus they used them for cleaning and baking. This was a very versatile product
all from a product that would or could have been thrown out.
Using the term American flour sack towel you know what type of towel you are buying.
Most imports and box store flour sack towels are so thin you would be embarrassed to use
them for underwear much less to clean with.
The flour sack towel we sell comes in a raw material offshore then we bring it into a US
factory and process it. In it's raw state this is not anything you can use. After a long and
lengthy process we have it shipped to us were it is inspected then shipped to you the
consumer. US customs does not feel it meets the requirements for import. That is why there
are no import tags on our flour sack towels.
Dundee towels come from four different factories, China,Canada,Brazil and the USA.
Bar mops are a import, we can not find a domestic bar mop that meets the quality we need.
Birdseye towels are made in China; the only reason we buy this towel is because of its unique
character. Huck napkin and towel, redstripe kitchen towel are USA made. All 1888 towels
and Fossfill pillows are USA made. Most of our products are USA made. Everything we sell
is thoroughly inspected by ACS employees. If you buy from us not only are you keeping
our employees working you are also keeping many Americans busy. Even a import has
American labor, the dock workers are union and get paid well, there are warehouse
employees, office workers, truck drivers, and hilo drivers. Many American jobs are created
when you buy from ACS.
We have a multitude of factories around the USA we keep busy. If you have any questions
or suggestions , or know a factory we should contact and consider selling there product
please send us a email.
Do we sell towels from organic cotton?
All of our factories we buy from have long standing relationships with the suppliers and
growers of the cotton they buy from. They know if they destroy or abuse the land they will
be out of business. Every precaution is made to take of the fields and the environment the
cotton is grown.
Why does a chair store sell towels?
ACS started out in the hotel and restaurant business. We have never been a strip mall
business. The names implies a store that sells chairs, instead we are a soft goods company.
The term in our industry is "soft goods". When you walk into a hotel or restaurant anything
that is not nailed down that is made of fabric or has fabric on it, is called soft goods.
Originally we would bid on new hotel and restaurant projects from a new construction
report. The report gives you information on new construction all over the USA. Our
company would look at the table, chairs, towels,table cloths,napkins on particular project.
Then submit a bid in hopes of getting the project.
Like most business we were effected by the events on 9/11/01 and had to change and adapt.
We do not bid on new construction anymore. ACS is now a home and business supply
company, we are not a retailer we are a wholesale company that sells to the individual and
business. Most of our sales come from the individual consumer and small to medium
business.
Any questions or ideas we would love to hear from you please email us at
americanchair@yahoo.com
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